The Highest-Margin Channel In DTC. Done Right.
98% open rates. Sub-90-second response times. Zero deliverability dramas — when you set it up correctly. We run SMS marketing on Klaviyo SMS, Postscript, and Attentive for Shopify and WooCommerce stores that want speed and margin.
50+ DTC brands · TCPA & GDPR compliant · Klaviyo + Postscript + Attentive
Compliant SMS Or No SMS At All.
We won't grow your list with a checkbox tucked behind a coupon. Bad consent = blocked numbers, refunds, and legal exposure. Here's how we do it right.
TCPA
Express written consent, clear opt-out language, quiet hours, and identification on every message. We build the consent flow into your popup, checkout, and email cross-promo from day one.
GDPR + PECR
Lawful basis, granular consent, plain-language notices, and audit-ready opt-in records. Pre-configured for UK, German, French, Dutch, Spanish, and Irish stores.
CASL / SPAM Act
Compliant double opt-in flows, sender identification, and unsubscribe handling for Canadian and Australian DTC brands.
The SMS Playbook We Ship On Every Account.
6 automated flows. 4 broadcast plays. One revenue system that runs while you sleep.
6 Automated SMS Flows
- Welcome SMSFirst-touch with brand voice and an offer. Sent within 3 minutes of opt-in.
- Abandoned Cart2-step recovery at 1 hour and 24 hours. Personalized to the bag.
- Browse AbandonmentTriggered when high-intent visitors leave a product page without buying.
- Post-Purchase UpsellTriggered on order confirmation. Cross-sells the next obvious product.
- ReplenishmentPredictive timing based on AOV, SKU, and category replenishment cycles.
- WinbackRe-engages at-risk customers before they churn. Tiered by predicted CLV.
4 Broadcast Plays
- New DropsFirst 60 minutes of a launch. SMS goes to top 20% segment first.
- Time-Sensitive OffersFlash sales, holiday cutoffs, restock alerts.
- VIP Early AccessSend hours before email. VIPs feel it. Revenue follows.
- Cart Recovery NudgesManual broadcasts for inventory clearance and seasonal pushes.
We Pick The Tool To Match The Store.
No platform loyalty. We've shipped on all three. Here's how we choose.
Klaviyo SMS
Native to your existing flows and segments. Cross-channel orchestration without exporting data.
Postscript
Best-in-class deliverability, conversational flows, and creator-led campaigns. Our most common pick for $500k+/mo Shopify.
Attentive
Strong creative tooling, AI journey builder, and high-deliverability shortcodes. Built for complex catalogs.
What An On-Brand SMS Looks Like.
Three real send types we ship. Different intent. Same brand voice.
Pick The SMS Engagement That Fits Your Stage.
Setup, managed, or combined with Klaviyo email. No long contracts, no hidden fees.
SMS Setup
Compliant launch in 14 days
- Platform setup and shortcode/10DLC provisioning
- Compliant consent flow on popup + checkout
- TCPA / GDPR / CASL configuration
- Welcome + abandoned cart flows live
- First broadcast scheduled and sent
- Loom training for your team
SMS Managed
Done-for-you SMS, every month
- All 6 SMS flows built and optimized
- 4 broadcasts per month written and sent
- List growth via popup, checkout, email cross-promo
- Segmentation: VIP, engaged, predicted CLV, churn risk
- Compliance, deliverability, 10DLC management
- A/B testing on subject, copy, send time
- Bi-weekly reporting + strategy
SMS + Email Combo
Full retention orchestration
- Everything in SMS Managed, plus:
- Full Klaviyo email management (flows + campaigns)
- Cross-channel orchestration (email + SMS)
- Predictive segmentation across channels
- Unified retention reporting
- Bi-weekly strategy calls
- Slack channel + 48h turnaround
SMS Marketing FAQs
Direct answers from the team that runs your account.
Most accounts go live within 14 days. Day 1-3: 10DLC or shortcode provisioning. Day 4-7: consent flow, popup, and checkout integration. Day 8-12: welcome + abandoned cart flows. Day 13-14: first broadcast scheduled.
Yes — when set up correctly. We handle TCPA in the US, GDPR + PECR in the UK and EU, CASL in Canada, and the SPAM Act in Australia. Express written consent, clear identification, opt-out language, and quiet hours are built in.
If you're already on Klaviyo email, Klaviyo SMS is usually best. For US Shopify scale, Postscript. For enterprise apparel and complex catalogs, Attentive. We'll recommend based on your store, not on commissions.
2-4x blended is normal. Single broadcasts often hit 8-15x. Welcome and abandoned cart flows usually pay back the entire retainer in month one.
Yes. Popup, checkout opt-in, email cross-promo, and post-purchase consent are part of the retainer. Most clients see 4-6x list growth in the first 90 days.
We'll tell you. SMS is wrong for some niches (low AOV, infrequent purchases, certain B2B). We do a free SMS audit before any commitment to make sure the math works.
Add SMS Without Tanking Your Brand.
Book a free 30-minute SMS audit. We'll review your list growth, consent flow, deliverability, and the 5 highest-leverage flows you should ship next.
No pitch. Just a real audit you can keep.